When I was hired as an office assistant here at the Law Offices Of Charles P. Boylston, I was a junior in college with no particular interest in law. Really, I was just looking to support myself while I focused on finishing school. Before long, though, I realized how much I genuinely enjoyed the work and wanted to pursue the legal profession further. And so, in 2014, I enrolled in law school.
Over the course of the three years that followed, I continued working alongside Charles and Maggie, both of whom were very encouraging of my legal education. Unsurprisingly, I took on more and more responsibility at the firm as my knowledge of the law increased, and Charles was an excellent mentor throughout the entire process.
Focused on What Matters
I love my work because it gives me the opportunity to solve real problems for real people. Clients come to us when they’re in the midst of an unfamiliar, frustrating legal dispute, and we get to help turn their situation around. What makes us different, I think, is that we are just as effective and professional as high-dollar law firms, yet our approach is entirely different. Rather than trying to intimidate or confuse clients with a lot of big legal words, we simply sit down with them and have a straightforward conversation about their situation. It may not be what people expect from an office of legal professionals, but our commitment is to solving problems, not keeping up appearances.
At our firm, we are people first and attorneys second.
Establishing Client Trust
In all my time working with Charles, I’ve always admired the level of comfort and reassurance he instills in each and every client who walks through our door. In fact, his human approach to law is a big part of why I decided to go to law school in the first place. I saw that attorneys can be much more than the intimidating, unyielding forces they are conveyed to be on television. Many of them are simply good people using their knowledge and skills to help others through tough situations. That’s the kind of lawyer I set out to be, and I’m proud to say that’s exactly the kind of lawyer I’ve become.
Of course, we can’t all have the natural charisma that Charles exudes on a daily basis, which is why my method of earning client trust is a little different than his. You see, even before I became an attorney, I loved reading, writing, and research. Today, those interests heavily influence the manner in which I prepare my work. I run through every piece of information available to me with a fine-toothed comb, break down the details of each case, and examine the possibilities from every angle. Because of my meticulous, structured approach, clients quickly see that I am not only thorough — I’m genuinely invested in finding the solution that’s right for them.